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Charging faulty - Kidizoom actioncam

Hi team, I have bought vtech kidizoom action cam as a gift for my kid from MYER shop few days ago. Unfortunately when we try to charge the device and its not charging. We have tried few USB power sources too. There are no sign of charging in process (battery icon on the screen) as instructions. Hope to hear from you Thank you and kind regards, Albert Tjing
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